About Us... History We were formed in 1993 and have enjoyed steady and sustained growth over the years. Our leadership team and talented craftsmen have a long and wide experience in coachbuilding within both large and small organisations. The work ethos on quality is instilled within Warnerbus and each team member adopts a 'right first time' policy to ensure complete customer satisfaction. Warnerbus gained ISO9001 status in 2007 and continues to maintain the BSI quality standard to an extremely high level. Following our latest assessment, BSI recognised our oustanding Quality Management System and featured Warnerbus as a case study in their quarterly magazine and newsletter. ISO2001:2008 Certificate Driving Quality Redirect me to www.driving-quality.com. Warnerbus prides itself on quality, not only during the design stages of the vehicle but during the build and, of course during your entire ownership of the vehicle. We deliberately aim to remain small and responsive and listen carefully, to ensure that we personalise vehicles to meet our customers' requirements. Our highly skilled team of coachbuilders tend to each vehicle as if it is their own, taking care throughout the entire build process and using only the highest quality components. Large corporate groups find this level of commitment more difficult because of their size and capacity, which reduces flexibility. Warnerbus will always remain small enough to care. Warnerbus also holds the ISO 9001:2008 quality accreditation and maintains this to an extremely high standard. All elements of quality are measured and, to date, 100% of those customers surveyed would recommend Warnerbus to a colleague, friend or associate. A rating that we are proud of and aim to sustain. Please click the PDF icon above to view our ISO Certificate. Our Achievements The last few years have been amazing for Warnerbus. Our Driving Quality Campaign has now been fully launched and our outstanding build quality, along with our customer care package have been recognised by many Business Organisations. In 2011 alone, we have already won five Business Awards, one of them being the top Accolade of The Business Excellence Award. We have also been awarded the 2011 Business Strategy Award, along with The Creative Marketing Award in recognition of our 'driving quality' campaign. In October 2011, we won the FSB Marketing Innovation Award and Jo Wallis was awarded the Regional Entrepreneur of the Year Award by the Bitish Chambers of Commerce. During 2010, Warnerbus won the Business Conquest Customer Service Award. We strive to maintain the highest level of customer care at all times and are delighted that our efforts have been recognised. The launch of 'The Complete Package' is testimony of our commitment to customer care and we aim to continously improve the level of service we can offer to you, our customers. We are also delighted to announce that Warnerbus was a Runner Up in the highly prestigious FSB 2010 Service Excellence Award; again this is in recognition of our commitment to complete customer satisfaction. However, our greatest achievement has to be The 2010 Chamber Business of the Year Award for Eastern England. Despite strong competition from many other Companies, Warnerbus demonstrated its business strength, customer care philosophy and outstanding quality of workmanship and its staff. This award is a testimony to the level of committment the entire Warnerbus team shows in absolutely everything we do. Please see The Complete Customer Care Package for more information or click the PDF icons below to view our recent Award Certificates. Alternatively, please select this link for full coverage of our Award Presentations. 2011 Business Excellence Award 2011 Creative Marketing Award 2011 Business Strategy Award 2011 Marketing Innovation Award 2010 Chamber Business of the Year Award 2010 Customer Service Award 2010 Service Excellence Runners Up Award In addition to maintaining the highest level of quality and customer care, Warnerbus is also the proud holder the the Market Development Award which formed part of the chamber Bedfordshire and Luton Business Excellence Awards. Future Goals Our modern, large factory is located in the idyllic village of Totternhoe, Bedfordshire, which is just a few miles from the M1 near Dunstable. Listening carefully to our customers, we continue to research into new and varied product ranges and constantly invest in more efficient practices. We are taking a pro-active approach with type approval, share legislative information with our customers to ensure that they are also on the forefront of any changes which may affect them. Contact us for more info